Your Feedback | Green Cross Training Customer Service
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Your Feedback

We always like to hear from our customers if you would like to give us some feed back whether it is a compliment or a complaint we appreciate you taking the time to tell us.

With this information we can add it to our Continuous Delegate Survey that we do on a daily basis with every course we run throughout the UK. By providing your feedback you can help us to improve the services we provide and learn from your experience and resolve any issues.

Compliments
We are always delighted to receive a positive comment or compliment especially when our training has given our delegates the confidence even in the most serious of accidents to help a casualty.

Complaints
We treat all complaints very seriously as it is important that you complain about any incident that you are unhappy with because of somthing we have done or failed to do. It is important to us that all complaints are made within a reasonable timescale.

How to give us feedback
We woud like you to provide your name and address plus contact details so that we can respond to your feedback, however you can do this anonymously.

  • Call us - 0330 120 0105
  • Email - firstaidtraining@greencrosstraining.co.uk
  • Form - Complete our form below

What do we do with your feedback?
Your feedback will be logged and passed onto the relevant department and we will acknowledge your feedback within 3 days. We use all your valuable feedback to improve our services.

  • All compliments and comments will be recorded and shared.
  • All complaints will be passed to the appropriate department. We aim to resolve all complaints as quickly as possible within 10 working days.

Green Cross Training Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

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